To prevent abuse of the profile reporting system, reporting a profile does NOT immediately result in the reported member receiving a warning or being suspended.
When a profile is reported, it enters a queue for admin review. Certain reasons, and the presence of additional reports from other members, will affect how quickly a profile is reviewed.
If you encounter a serious violation, please submit a support request from the main settings menu in in Jack'd so that we cane review it immediately.
Report a profile
- From the member's profile, tap orin the upper-right corner
- Tap Report
- Select a Report Reason
- Select What / Where
- Where applicable, enter additional details as to why you're reporting the profile and tap Done
- Review your report to ensure all details are correct
- Tap Submit Report
More about reporting profiles
The following are important points to keep in mind about reporting profiles in Jack'd:
You can only report a profile once
To prevent abuse of the profile reporting system, a profile can only report another profile once. If you encounter additional serious violations from the same profile, please submit a support request in Jack'd. If you are being harassed, we strongly recommend that you also block the offending member's profile along with submitting a support request.
When a profile accumulates a certain number of reports or if it has been reviewed by Jack'd staff and found to be in violation, it will receive a warning. When a profile is warned, the profile photo is removed and the offending member will receive an in-app alert explaining the reason. If you encounter a serious violation, please submit a support request from the main settings menu in Jack'd.
When a profile has accumulated a certain number of reports and warnings--or if it has been reviewed by Jack'd staff and found to be in serious violation of our Guidelines or Terms of Service--it will be suspended. If a profile is suspended, the offending member will receive an error message when they attempt to launch or use Jack'd, and the launch will be stopped. A support request can always be submitted for a suspension review.
Reporting a profile does not block it
Reporting a profile does not block it. To block a profile, refer to the guide for blocking profiles here.