We encourage all members of our community to flag a profile that is perceived to be in violation of our profile guidelines or terms of service. A support ticket should only be submitted to report serious violations (e.g. underage members, threats or other incidents of abusive/harassing behavior, impersonation).
In-app warning alerts are sent for the first offenses, whether they are reported by Jack'd community members or confirmed directly by Jack'd admins. When a profile has accumulated multiple flags, it will be temporarily suspended for a certain period of time indicated in the alert.
If your profile has been suspended for a guidelines violation, you should contact Jack'd Support to request a review of your profile. While profile suspensions may be appealed, we reserve the right to review each request on a case-by-case basis.
Repeat violations are subject to permanent suspension of your profile and device from Jack'd.