To ensure compatibility with the latest Android versions and devices and to facilitate ongoing improvements to Jack'd features, reliability, and performance-- we no longer support versions of Android older than Android 5 (Lollipop).
Android members must now have Android 5 (Lollipop) or higher installed on their devices in order to connect to Jack'd.
To check the version of Android on your device:
- Open the Settings App
- Tap About or About Phone
- Scroll down to Version
- To run Jack'd, the Android version number must be greater than or equal to 5
If you can upgrade your device to Android 5 or a new device running Android 5 or later you will be able to install Jack'd and access your current profile by logging in to it. All favorites, messages, blocks, PRO subscriptions, etc. are associated with your profile and will be automatically transferred and enabled on the new device once you have successfully logged in to your current Jack'd profile.