Inbox and messages

VIEW CHAT FROM A PROFILE

1. Open the member’s profile details by tapping on the profile
2. Tap the Chat  icon

VIEW CHAT FROM GRIDS (thumbnail)

• Android  Tap and hold the profile thumbnail, then select View Messages in the menu that appears
• iOS  Lightly tap and hold the profile thumbnail

SEND A MESSAGE

1. Tap on the text icon  or the text entry field to expand the keyboard.
2. Compose your message.
3. Press the Send  button when you are finished.

To take a new photo, tap the camera icon  in chat. Tap to switch between front and rear-facing cameras and  to adjust the flash.

Tap to take a photo. Tap < back to retake photo or to download it to your camera roll.

Swipe or tap Send photo to keep the photo in the chat or Send disappearing photo to let the recipient view it once. Tap the button with the recipient's profile thumbnail or placeholder to send the photo.

1. Tap the album icon  at the top of the chat screen.
2. Select your photo source from the top of the albums list:
   
   • ALL PHOTOS / CAMERA ROLL - Displays content stored on your device
     • TIP: Tap the grid icon  to open your device's camera roll / gallery app
   • RECENT - Recent photos you have sent in chat
     • Free members can send one of the last two recent photos
   • ALBUMS - Collection of albums you have created and stored on Jack'd
3. Tap to select one (free) or up to 10 photos (Pro).
4. Press Send  and then:
   • Send photo to keep the photo in the chat thread
   • Send disappearing photo to let the recipient view it once

To take a new video, tap the camera icon  in chat. Tap to switch between front and rear-facing cameras and to adjust the flash. 

Tap and hold the button to take a video up to 10 seconds. Tap < back to retake video, to download it to your camera roll or to mute audio.

Swipe or tap Send photo to keep the photo in the chat or Send disappearing photo to let the recipient view it once. Tap the button with the recipient's profile thumbnail or placeholder to send the photo.

1. Tap albums  at the top of the chat screen.
2. Select your photo source:
   
   • Camera Roll - Content that is stored on your device, videos will display a video icon  and video length, tap  to open your device's camera roll / gallery app
   • Recent - Recent videos you have sent in chat will appear with a video icon 
   • Albums - Your Jack'd Albums will appear here, videos will be displayed with a video icon 
3. Tap to select the video you wish to send.
4. Tap the Send  and then:
   • Send video to keep the video in the chat thread
   • Send disappearing video to let the recipient view it once

** Available to Jack'd Pro members only

1. Open a chat message
2. Tap  in the chat bar
3. Search for your desired GIF
4. Tap on the GIF you wish to send

1. Open a chat message
2. Tap  in the chat bar
3. Confirm your current location -or- Select a future location to meet up
4. Tap the Send  button when you are ready to send your location

Start friendly conversations with lots of guys even faster with Frequent Phrases! Jack'd learns and suggests the phrases you use the most, which you can send with just a tap.

Jack'd will learn the phrases you use most (3 or more times) and add them to Frequent Phrases to send quickly with just a tap. Although Frequent Phrase are suggested based on phrases you type in chat, they are not the same as the auto-suggest feature from your keyboard, which only suggests single words.

Pro members can load their most recent 1,000 messages in their inbox and full conversation history in chat with another member. Conversations that have been manually cleared will no longer be available in your history.

• While viewing your inbox or a conversation with another member, scroll down and your available history will automatically load

Clears your message history with a member you've chatted with. Note that clearing message bubbles within a chat will not delete the conversation from your inbox.

SINGLE MESSAGE VIA CHAT

1. While viewing the chat in question, tap the menu (three horizontal dots or lines) in the upper right corner
2. Tap Clear Conversation in the menu that appears.
3. In the confirmation message that appears, tap Clear Conversation.

SINGLE MESSAGE VIA INBOX

1. Launch Jack'd and tap Messages (bottom menu bar).
2. Short-swipe left on a chat to reveal the quick menu, then tap Delete. You can also long-swipe left instead to choose the archive option directly.
3. In the confirmation message that appears, tap Delete.

MARK UNREAD MESSAGES AS READ

1. While viewing your inbox, tap the menu in the upper right corner.
2. Tap Clear Unread in the menu that appears.
3. In the confirmation message that appears, tap Clear Unread.

*Clearing all 'Read' Messages permanently clears all read messages from your profile and cannot be undone.

Archiving a chat thread is way to remove it from view in your inbox without deleting any of the messages. This is similar to how hiding a profile simply removes it from view in the grids.

An archived chat will reappear in Messages once you or the other member sends another message (text, media, location).

The option to review a list of your archived chats is not currently available.

Archive a chat thread

1. Launch Jack'd and tap Messages (bottom menu bar).
2. Short-swipe left on a chat to reveal the quick menu, then tap Archive. You can also long-swipe left instead to choose the archive option directly.
3. In the confirmation message that appears, tap Archive.

Save to Jack'd album 

1. Tap the thumbnail preview of the photo, gif or video to view it in theater mode (full-size).
2. Long-press on the photo to open the options menu.
3. Tap Save to Album to save to your Jack'd albums.

Copy the contents of a text message 

Long-press the chat bubble and select Copy from the context menu that appears.

 

Unsend messages 

To unsend a message from within a conversation, please see the following steps:

• Chat text.  Tap the chat bubble and select Unsend from the context menu. Then select OK from the confirmation menu that appears.
• Photo, video, location or GIFs. Long-press the photo, video, location or GIF thumbnail and select Unsend from the context menu. Then select OK from the confirmation menu that appears.

NOTE:A chat bubble will appear in place of the unsent message, indicating to the recipient that the message was unsent.

 

Delivery Confirmation & Undeliverable Messages

After sending a message, Jack'd checks to see if it has reached the server. Once it reaches the server, a  will appear next to a message to confirm that it has been received and will be delivered to the recipient as soon as possible. At this time, there is no indicator to show that the recipient has received or read your message.

If the delivery confirmation check mark does not appear within a short period of time, a  will appear and the message bubble will turn red to indicate that the message could not be delivered. This means that the message was not able to reach our servers and is present ONLY on your device. You will also be notified of undeliverable messages by a notice. Tapping  presents the option to resend the message.

There are three primary causes of undeliverable messages:

• Your device does not have a viable WiFi or mobile data (3G / LTE / HSPA, etc.) connection
• There is an issue with the available route(s) between your WiFi network or mobile data provider and Jack'd servers
• Jack'd servers are experiencing a disruption, see Connection Errors for more details