Known Issues & Solutions

General Issues

• Update Jack'd (error 433)
• Forgot profile email or password
• Verify system time
• Connection errors
• SMS verification issues

Pro Issues

• Jack'd Pro is disabled

Android Issues

• Android 7.0 or greater required
• Android privacy settings for camera and photos
• Unable to create profile (error 400/401)
• My location is inaccurate on Android

iOS Issues

• iOS 14 or greater required
• iOS privacy settings for photos and camera
• GPS location issues (iOS)
• Jack'd iOS Beta & TestFlight FAQ