How do I retrieve my device ID for support requests?

How do I retrieve my device ID for support requests?

To retrieve your device ID and IP address for support requests, follow the details provided below.

 

Send Device ID

  1. Open Jack'd and tap the Account icon.
  2. Tap Settings > Device > Send Device ID.
  3. Tap Copy.

Paste the copied device information in your reply to the Jack'd support team or email it to yourself and then copy-paste it into the Jack'd support web form.

 

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