Online statuses & profile states (dots)
Online status is determined based on when a profile was last active (exchanging messages, browsing profiles, etc.)
Online statuses
Online (green dot) – Active within the last 2 hours
Recently Online (orange dot) – Active 2-24 hours ago
Inactive (gray dot) – Active more than 24 hours ago
Offline (no dot) – The member has manually taken their profile offline (Settings > Go Offline)
Profile states
In addition to online status, there are two different profile states that may appear within an online status indicator:
New Member (leaf icon) – The user has recently joined within the last 2 weeks
Traveling (airplane icon) – The user is currently traveling and is not a native of the current city
Offline profiles
Offline profiles can browse the mains grids; however, all chat, wave, and album unlock functions are disabled. You must go back online to interact with a profile.
When a member takes their profile offline:
- Their profile will not be visible in your Nearby grid (regardless of filter settings)
- Their profile will not be visible in Search + Filters grid
Go offline / online
Go Offline
- Launch Jack'd
- Tap Account
- Toggle Go Offline then confirm
Go Online
- Launch Jack'd
- Tap Account
- Toggle Go Online then confirm
Note
- If you have Favorited a profile that is offline, it will be visible in your Favorites grid
- If you have unread or recently read messages from an offline profile, it will be visible in your inbox
Related Articles
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