Subscriptions purchased via Stripe

Subscriptions purchased via Stripe



We use Stripe to securely process and manage Pro subscriptions and promotions on iOS and Android devices. If you’ve received a marketing discount or promotion in the app, it may be managed by Stripe.


How are discounts and promotions applied?

  • Discounts and promotions offered in the app are processed and managed directly by Stripe.

  • Eligible offers will appear automatically at Stripe checkout.


How can I manage my Stripe subscription?

  • Open the app and go to Account → Manage subscription.

  • From here, you can view your subscription details and make updates through Stripe.

  • You can manage billing information, renewals, and cancellations in the Stripe account page.


Are there terms that apply to my subscription?

All subscriptions are subject to our:


👉 Tip: For billing questions (e.g., discount not applied, payment issues), check your Stripe receipt or clicking Account → Manage subscription in the app to access your Stripe subscription. If you still need help, contact our support team by clicking Account → Contact Support.

You may also contact support by clicking here.



    • Related Articles

    • Cancel Pro subscriptions (Android)

      Jack'd Pro subscription purchases made on Android devices are billed through Google Wallet and are managed via Google Play. Your subscription will automatically renew unless cancelled at least 48 hours prior to the end of the subscription period ...
    • Pro Subscriptions FAQ (iOS Devices)

      I have an active monthly subscription to Jack'd Pro, but I want to change to a longer renewal period to take advantage of the discount. What do I do? You will need to cancel your monthly subscription BEFORE subscribing to the longer duration ...
    • Cancel Pro subscriptions (iOS App Store)

      Apple requires developers to use Apple In-App Subscriptions for any paid features that expire after a set period of time. In-App Subscriptions must be managed via your iTunes account (Apple ID). For your security and privacy, Apple tightly restricts ...
    • Jack'd Pro is disabled

      When you purchase a Pro subscription (or when your subscription renews), the subscription features may not be enabled or may appear to have expired in Jack'd. If this is the case, you can attempt to restore your active subscription. Select the store ...
    • Update payment method for Pro

      To update the payment method for your Jack'd Pro subscription, follow the steps below based on the platform you originally used to subscribe: App Store (iOS) Purchases Open the Settings app on your iOS device. Tap your name at the top, then tap ...